Billing Policy
Accepted Payment Modes
We offer a variety of payment options for your convenience, including:
Net Banking
Debit Cards and Credit Cards (Visa, Mastercard, RuPay, Amex)
UPI (Google Pay, PhonePe, BharatPe, PayTM)
Bank UPI Transfers
Cheques and Demand Drafts (DDs)
If you’re paying by cheque or demand draft, please note: your order will only be processed once the payment has cleared in our account. For all other payment modes, we’ll confirm the payment from our side before beginning your order processing.
Our Payment Processors
To ensure safe and smooth transactions, we use trusted payment gateways like Razorpay Money.
Because of this, we never store or access sensitive financial information such as your full card number, bank account details, or UPI IDs.
We only keep limited transaction identifiers, which help us:
Confirm your order
Resolve any queries
Update you on your order status
Handle returns or replacements more easily
Shipping Policy
Shipping Within City Limits
Delivery Time: 2 days to 1 week, depending on your location and product availability.
Pickup Option: You can choose to pick up your order directly from our store.
Delivery to Construction Sites: We can deliver directly to your project site — just let us know early so we can plan for unloading. (A small extra charge may apply.)
Delivery Rescheduling: You may reschedule delivery once (up to 7 days) as long as it’s done before your order is dispatched.
Shipping Outside City Limits
Delivery Time: 1 to 2 weeks, depending on distance, product type, and transport availability.
Special Instructions:
We take extra care in packaging to prevent damage during transit.
Unloading may need to be arranged in advance.
For orders outside city limits, we recommend contacting us directly to finalize delivery details.
Cancellation Policy
Please double-check the following before placing your order:
Measurements
Colors
Material choices
Quantity
Once an order is placed, it cannot be cancelled or modified.
Important:
An order may be treated as abandoned if:
It is refused at delivery
Delivery is delayed due to unforeseen transportation issues